FAQs

Frequently Asked Questions

Who is SORTSET?

SORTSET is a  series of custom designed tool management solutions for small manufacturers and workshops to help with tool organization and implementation of 5S Sort and Set in Place activites.  SORTSET is a brand and tradename held by Archime Design Company.

 

I don't see a fixture or mount available for the tool I have?

We try and make our tools as universal as possible but also product specific designs.  If you don't see a tool mount or specific product mount that you'd like, reach out to us.

Why do you charge for shipping?

We do offer free shipping for orders over $50.  The big reason we don't have a broad free shipping policy is transparency to our customers.  It is likely that customer will buy more than just one product from us and most free shipping offered by competitors means they've just padded their pricing to cover the shipping costs.  This means the more you buy, the more they take from you.

I have a 3D Printer, do you sell digital STL, 3MF, or STEP files?

Yes we do, our physical products are on this website, however, we our digital files can be found for our Thangs page where users can purchase a membership for access to our digital files or purchase files individually.  Visit out Thangs page here.

Do you products have a Warranty?

SORTSET products that we print on demand carry a 90 day warranty.  However, if something breaks even past that date, we want to know. This will help us improve our products and we are likely to work with you to keep you satisfied. Note that our Pegboard Wall Anchors are lose their warranty once they are installed.  

What is 5S?

5S is a workplace organization method that helps improve efficiency, safety, and reduce waste by providing a visual and clean workspace:  

  • Sort: Separate what's needed from what's not
  • Set in order: Put everything in its place and determine a place for everything
  • Shine: Clean the workplace and equipment regularly
  • Standardize: Develop common methods for consistency
  • Sustain: Maintain the new system and continue to improve